Category: KPIs

The Top 8 Real Estate Reports for Property Manager to Client Reporting

Post author By Jen Tindle
Post date February 29, 2024

Do you ever hear that voice in your head saying, “Did I send the right information to my client? Was it enough? Or was it too much?” Multifamily and commercial real estate managers have way too much on their plate to be worrying about client reporting. That’s why I’m writing this post. AND it’s why I created a free whitepaper with in-depth instructions. By knowing what to report, you can press the mute button on all those voices in your head. Today, I’ll show you the top 8 real estate reports for property manager to client reporting.

The Top 8 Reports for Property Manager to Client Reporting

First, review the contract that you signed with your client. Make sure that you include all reports identified in the contract in your reporting package. I will review the top 8 reports in detail, but if you don’t abide by the contract, then you may find yourself in a heap of trouble.

You should send your reporting package no less than monthly. In each month’s report, you will include up-to-date information based on the most recent month. You may include some year-to-date and period-over-period metrics, which I will describe in the whitepaper. Regardless of the details, you must keep your clients updated on your work at least once a month. And that’s the minimum! If you want to go above and beyond, you may want to provide updates on a weekly or bi-weekly basis.

In every reporting package, you absolutely must include your commentary on the property’s performance. Did you sign an incredible new tenant? Or if managing a multifamily property, did you crush your revenue targets while maintaining high occupancy? Every interaction with a client is an opportunity to sell yourself and your firm. Now is not the time to be bashful! Share how amazing you are and how your incredible efforts paid off for your client.

If you haven’t already, download my free whitepaper on the top 8 real estate reports for property manager to client reporting.

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Tags Commercial Real Estate Reporting, CRE Reports, Key Reports for Property Manager Client Reporting, Multifamily Real Estate Reporting, Real Estate Client Reporting, Top KPIs for PMC to Client Reporting, Top Reports for Property Manager Client Reporting, Top Reports for Property Manager to Client Reporting, What Reports Should Commercial Manager Send to Client, What Reports Should Multifamily Manager Send to Client, What Reports Should PMC Send to Client, What Reports Should Property Manager Send to Clients

Accounting Asset Management Investor Reporting KPIs

How to Prepare Real Estate Investor Reporting

Post author By Jen Tindle
Post date December 20, 2023

It’s that time of year. You need to prepare your real estate investor reporting. Where to begin?

Investment structures and investor composition drive private equity real estate firm’s reporting. For example, the SEC requires certain filings based on your investment structure. Large, institutional investors require quarterly and annual reporting. This is typical regardless of whether they invest in a fund or syndication.

Recently, that reporting has expanded beyond financial projections and operations. Now, it often includes environmental, social, and governance (ESG) data. Many also include diversity, equity, and inclusion (DE&I) data.

Required investor reporting will likely continue to expand over time.

Beyond Financial Statements: Real Estate Investor Reporting

Most of you could guess that you need to prepare financial statements for your investors. And loads of you probably know that you also prepare capital account balance statements by investor.

What you may not realize is that most successful real estate firms provide far more than the minimum required reporting.

Investors LOVE transparency. The more information you can provide on their investments – while still making your firm look excellent – the better.

Get the Full Details on Investor Reporting

Want to learn more about real estate investor reporting? Amazing! You’re not alone.

I wrote this free white paper for you. Take it, expand on it, and let me know your feedback.

(Put the price as $0 and then select “I want this!” after clicking the button below. Of course, if you want to buy me a $5 coffee, I won’t say no…)

I hope you use your investor reporting knowledge to make improve relationships with your investors. Let me know if you have any questions or edits. I always love hearing from you.

Tags Commercial Real Estate Reporting, Commercial Real Estate Valuation, CRE Reports, Family office investments, Fund valuation, Institutional investors, Institutional Reporting, Investment Waterfall, Investor Letter, Investor Reports, Investor Waterfall, Key Investor KPIs, Real Estate, Real Estate Financial Statements, Real Estate Investor Letter, Real Estate Investor Reporting, Real Estate Investors, Real Estate KPIs, Real Estate KPIs for Reporting

KPIs Property Management

6 KPIs for Property Manager Reporting – Multifamily

Post author By Jen Tindle
Post date December 8, 2023

Property managers need to understand property performance so they can quickly correct any negative trends. In this post, I give you the top 6 KPIs for property manager reporting in multifamily.

Also, you must check out this sample Power BI report that covers the top 6 KPIs for property manager reporting. It’s an attractive, easy-to-use dashboard for everyone from your executive team to your on-site management team. If you’re unfamiliar with dashboard tools, Power BI enables real estate professionals to seamlessly integrate and analyze large volumes of data.

A Quick Note on Detailed Data

Most property managers want to see current occupancy, delinquent tenants, exposure based on upcoming leases, renewals, maintenance quality and speed, and budget to actuals. These are the top 6 KPIs for property manager reporting in multifamily.

While executives prefer dashboard with visualizations, most managers will want to review that data in a table. I give you an example of how to do both in Power BI. To get a jump start on your reporting, you can purchase this Power BI template at the button below.

1. Occupancy

Occupancy allows you to quickly see how full the building or property is. You may have only 4 units, or perhaps you have 400. Having 2 available units will make a huge difference on a 4-unit property, but only a minor difference on a 400-unit property. Occupancy shows the percentage occupied. In the scenario of a 4-unit property with 2 units unoccupied, the property has a 50% occupancy rate. In the scenario of a 400-unit property with 2 units occupied has an amazing 99.5% occupancy rate.

2. Delinquencies

Your property could be 100% occupied, but if you don’t get paid the rent that you’re due, occupancy doesn’t matter. That’s where delinquencies come into play. You need to monitor how many tenants are delinquent on their payments, how much they still need to pay, and how overdue their payments are. Monitoring these metrics regularly empower you to quickly work with tenants to pay on time. You may also wish to monitor the collections rate to see how much rent and other payments you collect each month relative to what’s due.

3. Leasing

All good things must come to an end… including each lease on your property. Therefore, you must monitor what leases are ending and how quickly you’re backfilling them. You may also want to evaluate whether the rent you charged on a previous tenant is the same or higher for a new tenant.

4. Renewals

One way to keep recurring revenue high at a property is via renewing existing tenants. You can manage the quality of the management team by seeing how many tenants renewed divided by the total tenants who came up for renewal (this assumes that you’re not increasing rents significantly, thereby pushing tenants out).

5. Maintenance

Tenants are more likely to be happy in your building if any maintenance issues are addressed quickly and effectively. You can monitor maintenance by calculating the average number of days to complete a work order request. Another popular method is by sending tenant satisfaction surveys. With a survey, you can measure the effectiveness of the maintenance staff, i.e. how pleased were your tenants with the quality of the repair work.

6. Budget to Actuals

Preparing a budget to actual income statement empowers you to understand where you’re outperforming your budget and where you need to address areas of concern. By staying on top of your finances, you will ensure that your properties maintain high revenue for you and high net income for your owners.

Each property management firm (and even each property manager) may want to see slightly different metrics than the top 6 I outlined here. I encourage you to use this Power BI template for inspiration. Take it and make it your own! That’s the beauty of Power BI. It’s easy to mold a Power BI report to your own unique business model.

Hope you enjoyed this post on the top 6 KPIs for property manager reporting in multifamily. Good luck and happy data modeling!